01Introduction
Ke44 ("we", "us", "platform") deeply respects your privacy. This Privacy Policy ("Policy") explains how ke44 collects your personal information, how it is used, and the measures we take to keep it safe.
By using the ke44 website or mobile app, you agree to this Privacy Policy. If you do not agree with this Policy, please discontinue use of our services and contact our support team.
This Policy applies to all members, visitors, and app users who use ke44's services.
02What information is collected
Ke44 only collects information necessary to provide its services. No unnecessary data is requested.
Information Provided Directly
- Identity information: Full name, date of birth, national ID number (where applicable).
- Contact information: Email address and mobile number.
- Account Information: Username and password (in encrypted form).
- Payment information: Mobile banking number, bank account details (processed only, not stored).
- Verification documents: A copy of government-issued ID provided for age and identity verification.
Automatically Collected Information
- IP address and device information.
- Browser type and version.
- Time spent on the site and list of pages visited.
- Gaming activity logs (which games you played, how long, etc.).
- Transaction history.
| Type of information |
Reason for Collection |
Required? |
| Name and date of birth |
Identity and age verification |
Yes |
| Email & Mobile |
Contact & Security |
Yes |
| Payment information |
Transaction Processing |
Yes |
| IP Address |
Security and fraud prevention |
Automatic |
| Gaming activity |
Responsible Gaming monitoring |
Automatic |
| Marketing preferences |
Personalized offers |
Optional |
03How information is collected
Ke44 collects your information in several ways:
- Registration form: Information you provide when creating an account.
- Account Usage: Collected automatically from login, gaming, deposit, and withdrawal activities.
- Verification process: During KYC (Know Your Customer) verification.
- Support contact: When you reach out via chat or email.
- Cookies & Tracking: Automatically, through your use of the website and app.
Commitment to Transparency: ke44 never collects your information without your consent. Where consent is required, you will always be notified clearly.
04How your information is used
Ke44 uses your information for the following purposes:
Core Service Delivery
- Account creation, verification, and management.
- Processing deposits and withdrawals.
- Delivering the gaming experience and storing game history.
- Providing bonuses and promotions.
Security and legal compliance
- Prevention of fraud and money laundering.
- Age verification and protection of minors.
- Providing information required by regulatory authorities.
Service Improvement & Communication
- Technical improvements to the platform.
- Sending important updates and security alerts.
- To send personalised offers with your consent.
- Responsible Gaming monitoring and support.
05Data sharing policy
Ke44 does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances:
When Information May Be Shared
- Payment processor: Information required by your mobile banking provider or payment gateway to complete transactions.
- Game provider: Only the minimum information necessary to operate games with third-party game companies.
- Legal Obligations: In response to valid requests from courts or government authorities.
- Fraud prevention: With fraud detection services.
ke44 never: Selling your information to advertisers, sharing it with third-party marketing databases, or sharing it on social media without your consent.
06Data retention period
Ke44 retains your information only for as long as necessary.
- Active account data is retained for as long as the account remains open.
- Even after account closure, transaction records may be retained for up to 5 years as required by law.
- In cases of fraud or legal disputes, relevant information may be retained for a longer period.
- Opting out of marketing communications will be reflected in your preferences immediately.
Request to delete your information: You may request deletion of your data at any time. Unless there is a legal obligation to retain it, ke44 will process the request within 30 days.
07Cookie Policy
Ke44 uses cookies to enhance your experience. Cookies are small text files stored in your browser.
Types of Cookies Used by ke44
- Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, layout).
- Analytics cookies: To understand site usage — without identifying individuals.
- Marketing cookies: To show relevant offers — based on your consent.
Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some ke44 features from working properly.
08Your Rights
As a ke44 member, you have several rights regarding your information. ke44 respects all of these rights.
-
Right to access your information: You have the right to request what information ke44 holds about you.
-
Right to Rectification: You may request that any incorrect information be corrected.
-
Right to erasure: You may request that your information be deleted, provided there is no legal obligation to retain it.
-
Right to restrict processing: You may request that processing of your information be restricted in certain circumstances.
-
Data portability: You may request a copy of your information in a readily usable format.
-
Marketing opt-out: You can opt out of marketing messages at any time.
To exercise any of these rights, please contact the ke44 support team.
09Minor Protection
Ke44 strictly does not collect any information from or provide any services to individuals under the age of 18.
- Age is verified at the time of registration.
- If someone registers with a false age and is later identified, their account will be closed immediately.
- Any information collected from a minor will be deleted immediately.
For Parents: If you believe your child is using ke44, contact our support team immediately. We will close the account and delete all associated data.
10Security measures
Ke44 uses multiple layers of security to protect your information:
- SSL Encryption: All data transmissions are encrypted with 256-bit SSL.
- Password hashing: Passwords are never stored directly — only an encrypted hash is kept.
- Two-factor authentication (2FA): An additional layer of security at login.
- Server security: Firewalls, regular security audits, and penetration testing.
- Access Control: ke44 staff can only access information that is strictly necessary for carrying out their responsibilities.
If ke44 detects a security breach, all potentially affected members will be notified within 72 hours.
11Third-party links & services
Ke44's platform may integrate with third-party game providers. These third parties have their own privacy policies, and ke44 is not responsible for them.
- When playing third-party games, that provider's own policy may also apply.
- Ke44 vets the trustworthiness of all third-party service providers on its platform.
12Privacy Policy changes
Ke44 may update this Privacy Policy at any time.
- You will be notified via email or app notification before any significant changes take effect.
- The date of the latest policy update is always shown at the top of this page.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
13Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact ke44:
- Live Chat: Via the ke44 website or app, 24/7.
- Email: [email protected] — Responses are typically provided within 48 hours.
Our Commitment: ke44 respects your privacy and handles every request with the utmost care. Your trust is our most valuable asset.